![]() Then click connect, if you get an error message take look to make sure you enter the correct information (it’s best to copy and paste from your hosting company and not to include any extra spaces either at the beginning or end). We would encourage you to keep save password selected, so you don’t have to go back to your hosting company for it. Ignore the other options in that list as Cyberduck has a ton more features then you need right now.Įnter the server, port, username and password as your hosting company tells you to. If your hosting company provides SFTP or FTP-SSL you can also enter those, you should make sure you select the right option. Next you want to open connection (which is the top left) then enter your FTP details. Once you have all of that, and have opened Cyberduck which will look blank when you open it for the first time. An FTP client (we suggest Cyberduck which is free and available for Windows and Mac, there is also a guide for using FileZilla after the Cyberduck guide).Your website FTP login (which you can find in your hosting company dashboard).You will need the following before doing this: If you can’t remove the plugin in the dashboard, then make sure the plugin is disabled so that WordPress doesn’t throw up errors after you remove the folder. If you remove a plugin using the WordPress dashboard and try to reinstall it but aren’t able to activate it because of an error you will need to delete the plugin folder before you can install it again. ![]() Tutorials: How to delete plugin folder via FTP or cPanel
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